問候:
$ i% z0 I \# t; x: u7 Y9 y8 C0 c. }1. Good morning/afternoon/evening./May I help you? /Anything I can do for you?
) C0 p/ D g5 o0 X2. How do you do? /How are you? /Nice to meet you.) p* J: S$ a3 K) j
3. It』s a great honor to meet you./I have been looking forward to meeting you.% z2 g7 s& J" A3 u) Z) M
4. Welcome to China.
* w$ B( e/ J: ^* A" M$ Q1 _5. We really wish you'll have a pleasant stay here., ?2 p) I: H; j( o+ |4 y2 K
6. I hope you』ll have a pleasant stay here. Is this your fist visit to China?
( g! F o- w3 j3 i7. Do you have much trouble with jet lag?2 g# A3 d D3 S! g9 ?
機場接客8 ~. J- _( x. [3 {5 n
1. Excuse me; are you Mr. Wilson from the International Trading Corporation?. `- ~ L) l# s1 z! b3 H
2. How do I address you?
# J1 K$ \- l! n( H' ^3. May name is Benjamin liu. I』m from the Fuzhou E-fashion Electronic Company. I』m here to meet you." h3 Z+ c3 V$ s- j0 Q
4. We have a car an over there to take you to you hotel. Did you have a nice trip?
1 b3 `9 c8 \( c7 S$ u5. Mr. David smith asked me to come here in his place to pick you up.
- G) s) [- d; L$ S" @6. Do you need to get back your baggage?& r8 H# R% P7 W, l# }9 C
7. Is there anything you would like to do before we go to the hotel?! |2 R5 P% k0 @: `7 b& \
相互介紹" s' Z. F0 p5 o8 ]) `7 X( ]6 u
1. Let me introduce my self. My name is Benjamin Liu, an Int』l salesman in the Marketing Department.
8 |3 D5 O9 n% B5 r$ \) A. m; D2. Hello, I am Benjamin Liu, an Int』l salesman of FUZHOU E-FASHION ELECTRONIC COMPANY. Nice to meet you. /pleased to meet you. / It is a pleasure to meet you.. \( ]' a+ Z4 J% I! k/ F# [/ u8 M
3. I would like to introduce Mark Sheller, the Marketing department manager of our company.7 s3 c* E" D9 _8 r7 E
4. Let me introduce you to Mr. Li, general manager of our company.: B9 v& R, |/ O0 a
5. Mr. Smith, this is our General manage, Mr. Zhen, this is our Marketing Director, Mr.Lin. And this is our RD Department Manager, Mr. Wang.9 [% l1 I7 a9 z! V8 N. S/ E
6. If I』m not mistaken, you must be Miss Chen from France.
4 }& p1 X- F. |- r: P7. Do you remember me? Benjamin Liu from Marketing Department of PVC. We met several years ago.$ k" Y2 N$ I8 f, \8 q
8. Is there anyone who has not been introduced yet?6 t8 G( `2 r0 b+ z: q+ J
9. It is my pleasure to talk with you.
4 I( l+ q' `# ?% d( d$ e, J8 N10. Here is my business card. / May I give you my business card?
1 G7 d& j# y4 m5 a& k11. May I have your business card? / Could you give me your business card?
- q* [6 p5 `! j( O, i12. I am sorry. I can』t recall your name. / Could you tell me how to pronounce your name again?
& d' v. Q0 Z! R% l3 D9 Z13. I』 am sorry. I have forgotten how to pronounce your name.
$ N$ x% Y; H7 O: l! k9 m8 x8 S小聊$ M4 ?9 t& {0 ~2 Q& e3 Z: [" N
1. Is this your first time to China?; { Z0 K, t, B2 h) n+ \ P
2. Do you travel to China on business often?. q2 M# ^& y8 H# R
3. What kind of Chinese food do you like?9 ]4 s; k$ J, v+ j* a9 M+ ^
4. What is the most interesting thing you have seen in China?0 K1 j" U; Z3 ^& A% A8 H7 U4 m
5. What is surprising to your about China?7 ]" L1 H! z) C V( l. E a
6. The weather is really nice.& B; R6 b$ L9 E, V& r
7. What do you like to do in your spare time?' a, P0 h0 Q9 S$ b; }
8. What line of business are you in?$ t5 z" z: n% ~
9. What do you think about…? /What is your opinion?/What is your point of view?
/ a- p, \2 h- ~* c B' Y2 Z# j* R10. No wonder you're so experienced.
/ ~ O8 B" C9 T4 t9 v0 B% W11. It was nice to talking with you. / I enjoyed talking with you.
) |4 o3 n! }1 b' e7 H" L7 d12. Good. That's just what we want to hear.
# S: o4 j8 @7 }5 i! o5 b確認話意
( [ U3 T$ T4 D1. Could you say that again, please?2 j4 @9 Z) \1 C9 B
2. Could you repeat that, please?
% O/ a/ K8 I% e7 q3. Could you write that down?
4 u0 K1 s, V2 P' s- G7 v" v/ M4. Could you speak a little more slowly, please?
7 ]2 I, `/ c1 I# @4 A, o8 `/ {; t5. You mean…is that right?( _! V( z6 @1 Q) z# u. z
6. Do you mean..?
" [ `! [4 j/ [ K7. Excuse me for interrupting you.' w" V3 t6 f6 B3 F L& z; |' C
社交招待; D; h/ i: K W% l1 f# i
1. Would like a glass of water? / can I get you a cup of Chinese red tea? / How about a Coke?! N+ ?1 d8 L4 F2 _% I/ r) I
2. Alright, let me make some. I』ll be right back.& ?8 [ ~. [; n) h4 Z
3. A cup of coffee would be great. Thanks.8 w8 Z0 |+ a0 `8 l# a8 o" x/ e
4. There are many places where we can eat. How about Cantonese food?
0 f( K$ b% U# X* ?5 z0 ^4 U9 A7 _5. I would like to invite you for lunch today.; Q9 v' d" q' K0 b" H) Z$ }
6. Oh, I can』t let you pay. It is my treat, you are my guest.! Y# {8 t* `9 F. F I6 d
7. May I propose that we break for coffee now?1 ~9 C7 Z' A3 P' z) @: D6 d7 j
8. Excuse me. I』ll be right back2 z& e( H1 S3 f$ g: N' O5 ?9 @1 o
9. Excuse me a moment.' J$ d6 F! h- i7 M* E% U! q/ t
告別
' o8 D# a- m9 j) ]: Y1. Wish you a very pleasant journey home? Have a good journey!
& X9 O' ~. U! p$ c. F2. Thank you very much for everything you have done us during your stay in China.
6 t& E. O! F; F3 e4 g; d* @4 Z3. It is a pity you are leaving so soon.
+ t- D) [) b e0 x4 o5 G* x4. I』m looking forward to seeing you again.' M% w8 i* H; l4 N+ {5 @6 S
5. I』ll see you to the airport tomorrow morning.
. J0 w+ H5 O8 K% o% s; p6. Don』t forget to look me up if you are ever in FUZHOU. Have a nice journey!5 X r& {/ \" F% v8 ?+ e
約會
- o3 K) Y$ ^9 L% {1. May I make an appointment? I『d like to arrange a meeting to discuss our new order.3 L. h! S; G) S; e5 k
2. Let』s fix the time and the place of our meeting.9 ] V# Q! ^$ o( h# ^, r4 ]
3. Can we make it a little later?
0 v$ z8 K* B' n4. Do you think you could make it Monday afternoon? That would suit me better.
?3 m. M) g( ^+ ^$ ?( x9 m" j5. Would you please tell me when you are free?4 d8 t4 x g9 t) e
6. I』m afraid I have to cancel my appointment.
- O# h& o/ W5 V5 I& Y* G7. It looks as if I won』t be able to keep the appointment we made.: k2 @3 A5 j. S% Z5 L
8. Will you change our appoint tomorrow at 10:00 to the day after tomorrow at the came time?0 ?( Q0 J( N9 {; u3 G' b# g
9. Anytime except Monday would be all right.0 O1 S! x! R0 _ n5 p0 w
10. OK, I will be here, then.; i* |0 z* z* Q) j- x* l
11. We'll leave some evenings free, that is, if it is all right with you.- u2 R3 j9 ~6 s9 m& ?7 V. u
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市場銷售
5 N0 `1 P7 Z$ i" |5 K: @6 A# }客戶詢問1 e+ [/ P5 x F+ A! X' x# `1 C! m6 [
1. Could I have some information about your scope of business?( c/ x# D6 _3 ]& I- j; {6 w
2. Would you tell me the main items you export?2 O, ~& l: D/ _5 `7 \4 z
3. May I have a look at your catalogue?
8 `: \* [ g! Q4 u' _; n4. We really need more specific information about your technology.8 h2 Y* k7 I$ r" ^- {
5. Marketing on the Internet is becoming popular.
7 Z/ C/ X9 @ P, \- R6. We are just taking up this line. I』m afraid we can』t do much right now.
5 L& ~ m) h, K/ L$ x- `% Q9 M/ n回答詢問
% }& e. h0 C' \/ S; l7. This is a copy of catalog. It will give a good idea of the products we handle.7 t6 Y3 _0 Q* k% }4 k. [
8. Won』t you have a look at the catalogue and see what interest you?
/ l" E/ R4 c# c# y7 x9. That is just under our line of business.3 ~1 s2 q* G5 E' ?8 ^3 p/ g
10. What about having a look at sample first?2 N9 M" k2 D) u) _8 W
11. We have a video which shows the construction and operation of our latest products.
1 b- J% O0 x8 e2 O. O6 S3 @12. The product will find a ready market there.6 P H8 G8 ]3 k8 A, A( n, L
13. Our product is really competitive in the world market.5 s, A' m, c7 ^3 D- D6 N: k
14. Our products have been sold in a number of areas abroad. They are very popular with the users there.0 D3 j# Y7 s; @& t
15. We are sure our products will go down well in your market, too.4 r: q' q- Y. Y/ B" G+ `& M9 z: k+ N
16. It』s our principle in business 「to honor the contract and keep our promise」.) ~# g+ P* m* ?9 u. m- K
17. Convenience-store chains are doing well.2 v, S+ _# n5 h% A( D9 n5 N4 q$ \
18. We can have anther tale if anything interests you.
' d' A7 }: h2 m( ?% ~" W$ J6 R, z19. We are always improving our design and patterns to confirm to the world market! `6 g2 v5 o: H. w
20. Could you provide some technical data? We』d like to know more about your products.
- p# q8 N% [+ s9 ~21. This product has many advantages compared to other competing products./ x& q- q7 |4 r9 t% g2 e- l$ Y
22. There are certainly being problems in the sale work at the first stage. But suppose you order a small quantity for a trail.
+ `# ~% K9 P# e( ?23. I wish you a success in your business transaction.' H' l/ g" W& N5 k
24. You will surely find something interesting.5 |9 M( j" t: U _ b( o$ J
25. Here you are. Which item do you think might find a ready market at your end?4 I4 {; ?( q1 F, e6 y. W8 j7 b2 v
26. Our product is the best seller.
( Y9 F8 I# i! z- ?, A. u27. This is our newly developed product. Would you like to see it?
: N1 z& A! w7 h% o; @( j28. This is our latest model. It had a great success at the last exhibition in Paris.$ l7 _$ a1 _# F, J1 [* V: V/ J. A
29. I』m sure there is some room for negotiation.& \9 n5 y) U; l: t7 T0 s
30. Here are the most favorite products on display. Most of them are local and national prize products.
/ [$ `# D1 ?- F8 k31. The best feature of this product is that it is very light in weight.7 M6 N# Z( z3 n) E- F
32. We have a wide selection of colors and designs.
7 O- _0 C9 h% v2 Y33. Have a look at this new product. It operates at touch of a button. It is very flexible.7 [! h/ Y1 Y! r/ H5 C x
34. this product is patented
: ^/ E: O3 L+ |( B+ a5 f% j35. The functioning of this software has been greatly improved.( Z! P0 W1 R$ q$ @
36. This design has got a real China flavor.
8 a2 U0 ^1 T/ S8 Z( r& x" X37. The objective of my presentation is for you to see the product』s function.
' }, W* }2 s6 C( P+ e38. The product has just come out, so we don』t know the outcome yet.
7 |* j2 G3 i9 \1 E. m39. It has only been on the market for a few months, bust it is already very popular.- z3 }! J7 {" j- ~5 j3 t! a% q
品質
+ M- ~$ A7 L+ p8 Q M1 M1. We have a very strict quality controlling system which promises that goods we produced are always of the best quality.5 s" M" h; \) P# z& u$ Z
2. You have got the quality there as well as the style.
6 f* D* x- W4 t8 [3 i3. How do you feel like the quality of our products?& H1 ^# m) A1 u
4. The high quality of the products will secure their leading status in the market place.
: h3 r) ^/ M# d8 ~/ M1 }; s+ r$ u& ^5. You must be aware that our quality is far superior to others./ F2 o8 S3 [! w+ v4 T: P% ~1 H9 D
6. We pride ourselves on quality. That is our best selling point. H) \4 ~/ z6 \1 o( W0 @% [4 X
7. As long as the quality is good. It is all right if the price is a bit higher.6 n m$ ~$ {8 W2 u9 G# Z
8. They enjoy good reputation in the world.2 ^ s, j* x2 Z5 t
9. When we compare prices, we must first take into account the quality of the products./ U* J3 o4 _- e3 M$ `5 m* ?
10. There is no quality problem. Quality is something we never neglect.' C+ ]; P3 C2 M# e2 d0 w [, v
11. You are right. It is good in material, fashionable in design, and superb in workmanship.
7 p. F s; ^) a- I" P. m9 P12. We deliver all our orders within one month after receipt of the covering letters of credit.
3 u; I" a3 y# _: m13. Do you have specific request for packing? Here are the samples of packing available now, you may have a look.$ j( i' q! M- |
14. I wonder if you have found that our specifications meet your requirements. I』m sure the prices we submitted are competitive.Sample Text
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+ V$ h r3 h* {/ q! w3 _! }7 Z價格+ ]0 z/ y L0 h
客人詢價
' Q% D: G1 ]" Z* [) l: p5 o& m1. Will you please let us have an idea of your price?
: m ?, e1 g+ u, n: P, Y2. Are the prices on the list firm offers?; r0 O% d% C+ m. [' w- S6 {
3. How about the price/ How much is this?
7 W) q, S; z. \我們報價
% q+ L1 T* @5 q7 I- r* ^8 C4. This is our price list.' o* u X" p! W o5 K
5. We don』t give any commission in general.+ F9 d. r4 D3 X" k" L$ v' `
6. What do you think of the payment terms?! Y2 G! a/ L5 r/ n' {
7. Here are our FOB prices. All the prices in the lists are subject to our final confirmation.
- _0 A% E+ x$ C8. In general, our prices are given on a FOB basis.
2 Z- p$ X8 y$ m; }4 T( ~! m9. We offer you our best prices, at which we have done a lot business with other customers.$ ^, z. U- f, H' l/ [ y
10. Will you please tell us the specifications, quantity and packing you want, so that we can work out the offer ASAP?. @; s" g/ R2 c+ ?1 y$ S
11. This is the pricelist, but it serves as a guide line only. Is there anything you are particularly interested in?+ ^0 W% X2 y4 Z+ J5 J
客人還價6 Z1 C& K, _, _! k! c, I: C
12. Is it possible that you lower the price a bit?
6 Y( h k7 ?% P6 q ^1 o4 ^ d+ y13. Do you think you can possibly cut down your prices by 10%?
0 s5 n- h6 I. D- q6 r' ?% r14. Can you bring your price down a bit? Say $20 per dozen.
+ ~5 p1 M p R* m2 f* V$ h( N15. It』s too high; we have another offer for a similar one at much lower price.
" T5 M4 n8 r/ }8 E6 \2 W& [& O16. But don』t you think it』s a little high?3 m+ D- b( B( B# D- H- e; m2 j/ v/ ]
17. Your price is too high for us to accept.3 I6 `9 I6 j+ n
18. It would be very difficult for us to push any sales it at this price.0 n! I: P/ e( I/ J0 g$ B
19. If you can go a little lower, I』d be able to give you an order on the spot. E* P9 K4 @7 ^* h! ~- l
20. It is too much. Can you discount it?2 P4 u7 Z. e* C
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