分享些詢盤回復技巧

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一、未付款訂單的催款
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　　Dear $buyer,
　　We have got your order of XXXXXX。 But it seems that the order is still unpaid. If theres anything I can help with the price, size, etc.,
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please feel free to contact me. After the payment is confirmed, I will process the order and ship it out as soon as possible. Thanks！
7 ?( s% X4 m8 A$ EBest Regards
　　$myname

　　譯文：我們已收到你的訂單，但訂單似乎未付款。如果在價格和尺寸上有什麼能幫助的，請隨時與我聯繫。當付款完成，我將立即備貨並發貨。謝謝！
提示：請根據您產品自身特點對描述內容進行修改。
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二、已付款訂單

　　Dear $buyer,
　　Your payment for item XXXXXXXXXXXXXX has been confirmed. We will ship your order out within XXX business days as promised.
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After doing so, we will send you an e-mail notifying you of the tracking number. If you have any other questions, please feel free to let me

/ ^& d& z3 K6 A* s* ?know. Thanks!
, v8 b3 E. C$ L: y' g　　Best Regards
　　$myname

$ s% S2 ^; N! E! ?7 _7 M3 L4 U　　譯文：您的訂單編號為XXXXXXXXXXXXXX的款項已收到，我們將在承諾的XXX天內發貨，發貨後，我們將通知你貨運單號。如果您有任何問題請隨時聯

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　　提示：請填上您的訂單號和發貨天數。
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三、發貨後
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　　Dear $buyer,
6 x- B0 ?! w# O+ }" w" V, [　　The item XXXXXXXXXXXXXX you ordered has already been?shipped out and the tracking number is XXXXXXXXXXXXXX. The shipping
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  `# `6 b3 @5 a0 `* j2 k- @" W) astatus is as follows: XXXXXXXXXXXXXX. You will get it soon. Thanks for your support!
" @' r8 p% ]. K& j　　Best Regards
, y( T1 r5 J, ^) u　　$myname
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- m4 @% b. |* A+ g5 l' m4 M/ n　　譯文：訂單號為XXXXXXXXXXXXXX的貨物已經發貨，發貨單號是XXXXXXXXXXXXXX，運輸方式是XXXXXXXXXXXXXX，訂單狀態是

( H' h/ i/ n9 ?# G& D) A& \XXXXXXXXXXXXXX。您將會很快收到貨物，感謝您的支持和理解。
1 j% M' ~# h& U6 q$ d　　提示：請填寫訂單號、發貨單號、運輸方式和發貨日期。

四、詢問是否收到貨
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1 s$ F% v1 H6 |; }　　Dear $buyer,
　　According to the status shown on EMS website, your order has been received by you. If you have got the items, please confirm it on
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. q/ N" k- D; }DHgate.com. If not, please let me know. Thanks！
- s- H8 n% s- v* G+ IBest Regards
　　$myname
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　　譯文：EMS網站顯示您已收到貨物。如果您已收到貨物請到敦煌網確認，如果有問題請告知我。謝謝！
; M1 ?8 @' b, D2 H9 J; X- t5 K$ o　　提示：可根據您貨物的實際情況進行更改

4 y/ q1 j$ p" Q, {% x. r五、訂單完成
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　　Dear $buyer,
  O$ D7 [( d8 |　　I am very happy that you have received the order. Thanks for your support. I hope that you are satisfied with the items and look

forward to doing more business with you in future.
8 J% `* @5 |9 }7 E　　Thanks！
- F# q* k% a0 [3 x　　$myname
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　　我很高興地看到您已收到貨，感謝您的支持。希望您滿意，並期待著在將來與您做更多的生意
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六、提醒買家給自己留評價

　　Dear $buyer,
2 r- X7 ?% v$ }% d" A5 P　　Thanks for your continuous support to our store, and we are striving to improve ourselves in terms of service, quality, sourcing, etc. It
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would be highly appreciated if you could leave us a positive feedback, which will be a great encouragement for us. If there's anything I can

help with, don't hesitate to tell me.
　　Best Regards
　　$myname

3 y0 Z2 \! x/ m　　譯文：感謝您繼續支持我們，我們正在改善我們的服務，質量，採購等。如果您可以給我們一個積極的反饋，我們會非常感激，因為這對我們來說是一個很大
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的鼓勵。如果有什麼我可以幫助，不要猶豫請告訴我。

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3 l4 t( E6 W* |3 b. f　　Dear $buyer,
　　Thank you for your positive comment. Your encouragement will keep us moving forward.
　　We sincerely hope that we』ll have more chances to serve you
　　$myname


來自：億恩

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