分享些詢盤回復技巧

一、未付款訂單的催款
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　　Dear $buyer,
/ k4 n. l) ^3 u, P2 [) E　　We have got your order of XXXXXX。 But it seems that the order is still unpaid. If theres anything I can help with the price, size, etc.,
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( j" P5 |$ }3 n. I3 v# n+ z7 Eplease feel free to contact me. After the payment is confirmed, I will process the order and ship it out as soon as possible. Thanks！
  \6 M1 Y7 ^% |) d9 T' ?8 F4 ?Best Regards
　　$myname

; ^8 J+ g* E: ~% n8 X+ x5 t　　譯文：我們已收到你的訂單，但訂單似乎未付款。如果在價格和尺寸上有什麼能幫助的，請隨時與我聯繫。當付款完成，我將立即備貨並發貨。謝謝！
, o  u9 R% q5 x. ~4 e/ ?" ~" X1 q8 ?/ V提示：請根據您產品自身特點對描述內容進行修改。

二、已付款訂單
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　　Dear $buyer,
5 j9 ?6 h" N7 y  j3 a　　Your payment for item XXXXXXXXXXXXXX has been confirmed. We will ship your order out within XXX business days as promised.
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( ]3 f: d' \. _) _After doing so, we will send you an e-mail notifying you of the tracking number. If you have any other questions, please feel free to let me
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$ `8 }  W2 g# U/ d4 p% lknow. Thanks!
: F  f5 }. c0 K( w/ c　　Best Regards
6 T' f: O  G. \8 {5 B9 d4 _　　$myname
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　　譯文：您的訂單編號為XXXXXXXXXXXXXX的款項已收到，我們將在承諾的XXX天內發貨，發貨後，我們將通知你貨運單號。如果您有任何問題請隨時聯
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, h' q% |9 b3 m% ]& R" M系我。謝謝！
( {- u* R9 m7 h1 y0 b0 R% Q% G　　提示：請填上您的訂單號和發貨天數。

三、發貨後
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　　Dear $buyer,
9 Y" z9 U! Q4 s) @  M# g　　The item XXXXXXXXXXXXXX you ordered has already been?shipped out and the tracking number is XXXXXXXXXXXXXX. The shipping
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status is as follows: XXXXXXXXXXXXXX. You will get it soon. Thanks for your support!
; h7 |8 \$ N% U1 U8 P　　Best Regards
! C' ]- X3 A$ I3 M# N; |　　$myname
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　　譯文：訂單號為XXXXXXXXXXXXXX的貨物已經發貨，發貨單號是XXXXXXXXXXXXXX，運輸方式是XXXXXXXXXXXXXX，訂單狀態是

XXXXXXXXXXXXXX。您將會很快收到貨物，感謝您的支持和理解。
　　提示：請填寫訂單號、發貨單號、運輸方式和發貨日期。

- c1 w1 F' C! }. A% P4 Z2 f- y四、詢問是否收到貨
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' i) \3 o& f. d4 j6 M% K3 T  y　　Dear $buyer,
/ R, o, \5 i5 {* J1 N# B# j0 A# g　　According to the status shown on EMS website, your order has been received by you. If you have got the items, please confirm it on
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DHgate.com. If not, please let me know. Thanks！
  ^' T* |6 |3 e& H% \- B! kBest Regards
) p! R: A* w( B* Z　　$myname

, \/ f+ U) U3 q! A" P$ b　　譯文：EMS網站顯示您已收到貨物。如果您已收到貨物請到敦煌網確認，如果有問題請告知我。謝謝！
: Z2 }( N4 T7 h. l: C2 z　　提示：可根據您貨物的實際情況進行更改
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五、訂單完成
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　　Dear $buyer,
/ H6 |2 e# t7 j6 \; u　　I am very happy that you have received the order. Thanks for your support. I hope that you are satisfied with the items and look

forward to doing more business with you in future.
0 b+ t  \# ^/ w　　Thanks！
7 |! P1 Y* m8 A! y; s7 X　　$myname

) d. e# s+ |( D4 q# Y. M　　我很高興地看到您已收到貨，感謝您的支持。希望您滿意，並期待著在將來與您做更多的生意

6 K: P4 o7 I  ~8 F六、提醒買家給自己留評價

　　Dear $buyer,
  H4 o9 v8 m) v. f2 }* ^　　Thanks for your continuous support to our store, and we are striving to improve ourselves in terms of service, quality, sourcing, etc. It

- v( J6 y; v. I2 h) |' {would be highly appreciated if you could leave us a positive feedback, which will be a great encouragement for us. If there's anything I can
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help with, don't hesitate to tell me.
+ K5 i6 C7 i: g" n( N" t6 O: u　　Best Regards
! g4 L3 h+ r' z, v5 v　　$myname
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　　譯文：感謝您繼續支持我們，我們正在改善我們的服務，質量，採購等。如果您可以給我們一個積極的反饋，我們會非常感激，因為這對我們來說是一個很大
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5 G- O3 p2 h$ H* F  m. ?' M的鼓勵。如果有什麼我可以幫助，不要猶豫請告訴我。

七、收到好評後
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! _& c* w+ V) U# p- [　　Dear $buyer,
+ g: N$ ~' S* \8 t　　Thank you for your positive comment. Your encouragement will keep us moving forward.
% z: J, _  e2 \3 \* [8 t7 G+ f　　We sincerely hope that we』ll have more chances to serve you
　　$myname


$ [: y7 F  @# ~. A( e來自：億恩
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